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Shipping Policy

We do make every effort to keep shipping costs to a minimum and will normally ship via UPS or US Mail. We will gladly ship to US Military APO addresses anywhere in the world. Please contact us. 

Bracket Rate Shipping

Shipping is based on order weight per package:  1-5 lbs, 6-24 lbs, 25-48 lbs.  After 48 pounds a new package will be needed and the shipping rates repeat. 

Recently we added rubs and seasoning (other new items coming) which are much lighter than jars of sauce.  We have been able (as of 2024) to get better light package rates and have added a 1-5 lb bracket to help keep your shipping costs down when ordering a few rubs or 1-2 jars of sauce.
 
HOWEVER….ordering in quantity will be less expensive.  The first few pounds cost the most.  If you can stock up or split an order with friends and family, the shipping will be less per item.
 

To calculate shipping rates simply add an item to your cart and click “Estimate Shipping”.

A Few Notes

*We do not make any money on shipping, it costs us above and beyond what we charge.  We are a small company and try to keep your costs to a minimum.

*Full Box: Sometimes for gifts the package looks “more complete” if it is a full box.  Our standard shipping boxes are 6, 12 and 24 jar size if you want to send someone a “full” package.

*Years ago we made the decision to package our sauces in glass so we would avoid the use of added preservatives.  We prefer this approach.  Unfortunately, using glass does add to the weight (and cost) for shipping.   Hopefully, you (our customers) understand and agree!!

Keep extra on hand.  Old Mule makes a great “Emergency Gift” for the unexpected occasion or group gift. It has a long shelf life (years).  Order in bulk with friends and family to save of shipping.

 So, stock up!

A note about shipping time: Items will normally ship UPS. West of the Rockies this will be about 5 days. From the Mississippi to the Rockies and New England will normally be 3-4 days. States closer to NC will normally be 1-2 days shipping. 

Return Policy

As our Old Mule BBQ Sauce is a food product, we generally do not accept returns. However, if you are unsatisfied with your order please contact us.

We do provide a 30 day return policy for non-food products, customer will be responsible for return shipping.

Shipping Zone Flat Rates:
Zone A: AL, GA, KY, OH, NC, SC, TN, VA, WV
Zone B: AR, CT, DC, DE, FL, IL, IN, IA, KS, LA, MD, MA, MI, MS, MO, NH, NJ, NY, PA, RI, TX, VT
Zone C: AZ, CO, ME, MN, MT, NE, NM, ND, OK, SD, UT, WI, WY
Zone D: ID, NV, OR, WA, CA
Zone E: AK, HI (sorry, but the increase in shipping costs have made these locations difficult on small business)

For APOs, please contact us directly.